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SDK Installation fails on Windows 7 x64

The installation of the SDK repeatedly fails on the installation of the 'js-assignmenttracing-eplugin' package.  Here are the last few lines of the log file:

19:05:59 [Trace] Install package 'js-assignmenttracing-eplugin'

19:05:59 [Trace] **** installer install start => js-assignmenttracing-eplugin, target => C:\tizen-sdk

19:05:59 [Trace] Unzip C:\Users\kerry\AppData\Local\tizen-sdk-data\install-manager\download\image\binary\js-assignmenttracing-eplugin_1.0.15_windows-64.zip to C:\tizen-sdk\temp
19:05:59 [Error] Fail to unpackdata/ide/plugins/org.tizen.web.assignmenttracing.branding_1.0.0.201302141612/32_TIZEN_SDK_icon.png
19:05:59 [Error] The package.zip file unpackaging failed.
19:05:59 [Error] internal error occurred
19:05:59 [Excep] org.tizen.installmanager.core.IMFatalException: The package.zip file unpackaging failed.
org.tizen.installmanager.core.IMFatalException: The package.zip file unpackaging failed.
at org.tizen.installmanager.lib.win.WindowsSDKPackageFormat.unZipPackage(WindowsSDKPackageFormat.java:166)
at org.tizen.installmanager.lib.win.WindowsSDKPackageFormat.unZip(WindowsSDKPackageFormat.java:79)
at org.tizen.installmanager.lib.SDKPackageFormat.unZip(SDKPackageFormat.java:83)
at org.tizen.installmanager.core.Installer.unZipPackage(Installer.java:246)
at org.tizen.installmanager.core.Installer.install(Installer.java:85)
at org.tizen.installmanager.core.InstallManager.install(InstallManager.java:616)
at org.tizen.installmanager.core.InstallManager.install(InstallManager.java:721)
at org.tizen.installmanager.ui.page.ViewController.install(ViewController.java:278)
at org.tizen.installmanager.ui.page.InstallingPage.installProcess(InstallingPage.java:220)
at org.tizen.installmanager.ui.page.InstallingPage$InstallThread.run(InstallingPage.java:194)
19:05:59 [Trace] Set installation success: false
19:05:59 [Trace] finish install thread
19:05:59 [Trace] (un)installation failed
19:06:10 [Trace] WindowsProgramController.removeSDKTempDir() start
**********************  Installmanager finish  **********************
 
I have tried network install as well as downloading the SDK image and installing from the local copy - identical results.
 
Any ideas?  I have Java 1.7.0_11 installed as well as 1.6.0_45 (which I added since I found that someone thought it helped - it didn't)
 
--Kerry Jones
Edited by: Brock Boland on 17 Mar, 2014 Reason: Paragraph tags added automatically from tizen_format_fix module.
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Responses

18 Replies
Raghu Kona
Hi Kerry Jones, From the logs, I can see failure in unpacking. Possible reason may be a corrupted zip file. I faced problems using my Emulator Manager with a couple of Java versions installed in my machine. It got resolved when I removed one of them. Please make sure that you have only one version of Java installed on your machine. Please make sure you have all the prerequisites mentioned here https://developer.tizen.org/downloads/sdk/installing-sdk/prerequisites-tizen-sdk. You can also check the bug reported in Jira https://bugs.tizen.org/jira/browse/TSDK-96 for reference. Please feel free to get back if you still facing issues with the installation. Regards, Raghu Kona
Kerry Jones
I made sure a single Java version (7.0_21, 64-bit) was installed, and it got past that error. Unfortunately, it still fails with an identical error on another package: 22:47:07 [Trace] Install package 'rs-emulator-2.0.cpp' 22:47:07 [Trace] **** installer install start => rs-emulator-2.0.cpp, target => C:\tizen-sdk 22:47:07 [Trace] Unzip C:\Users\kerry\AppData\Local\tizen-sdk-data\install-manager\download\image\binary\rs-emulator-2.0.cpp_1.1.315_windows-64.zip to C:\tizen-sdk\temp 22:47:07 [Error] Fail to unpackdata/platforms/tizen2.0/rootstraps/tizen-emulator-2.0.cpp/usr/include/ifaddrs.h 22:47:07 [Error] The package.zip file unpackaging failed. 22:47:07 [Error] internal error occurred 22:47:07 [Excep] org.tizen.installmanager.core.IMFatalException: The package.zip file unpackaging failed. org.tizen.installmanager.core.IMFatalException: The package.zip file unpackaging failed. at org.tizen.installmanager.lib.win.WindowsSDKPackageFormat.unZipPackage(WindowsSDKPackageFormat.java:166) at org.tizen.installmanager.lib.win.WindowsSDKPackageFormat.unZip(WindowsSDKPackageFormat.java:79) at org.tizen.installmanager.lib.SDKPackageFormat.unZip(SDKPackageFormat.java:83) at org.tizen.installmanager.core.Installer.unZipPackage(Installer.java:246) at org.tizen.installmanager.core.Installer.install(Installer.java:85) at org.tizen.installmanager.core.InstallManager.install(InstallManager.java:616) at org.tizen.installmanager.core.InstallManager.install(InstallManager.java:721) at org.tizen.installmanager.ui.page.ViewController.install(ViewController.java:278) at org.tizen.installmanager.ui.page.InstallingPage.installProcess(InstallingPage.java:220) at org.tizen.installmanager.ui.page.InstallingPage$InstallThread.run(InstallingPage.java:194) 22:47:07 [Trace] Set installation success: false 22:47:07 [Trace] finish install thread 22:47:07 [Trace] (un)installation failed 22:47:11 [Trace] WindowsProgramController.removeSDKTempDir() start Any other ideas? It did install HAXM this time and the documentation says that HAXM needs a reboot. Should I try again with HAXM already installed and running? Is there a Java version that is known to work? Thanks, --Kerry Jones
Kerry Jones
After trying a few more permutations, I have now made it fail in identical fashion on 3 different packages, 'eventinjector-eplugin', 'rs-emulator-2.0.cpp' and 'js-assignmenttracing-eplugin' Which package fails seems to be dependent on (at least) the installation state of HAXM, but of course it could just be random. I am using the same local SDK image each time, so it's not a download issue, and I have only one Java (7.0_21, 64-bit) installed. Any ideas? Frankly, the alpha version of the SDK that was up for such a long time seemed to be more stable than the current SDK...I can't even get to the point of evaluating this one! Has anyone actually installed the 2.0 SDK (Magnolia) on Windows 7, 64-bit, with current Java [7.0_21, also 64-bit]? Thanks, --Kerry
Kerry Jones
After trying MANY more permutations, and adding a few more possible failures to the list (all identical failures, just on different packages) I have never managed to install it on the machine in question (a fairly new, very large machine). I did, however, get it to install on a VMWare virtual machine (which, I note, is not officially supported) running the identical OS (Windows 7 x64) including a HAXM install. I installed it from a copy of the SDK taken directly from the host machine. Since the performance here is (at least for the moment) acceptable, I'm giving up on installing directly on the host machine. This SDK version really seems quite fragile to me (at least the install).
Raghu Kona
Yes, it is strange is see all these issues, as the 2.0 SDK (Magnolia) is looking pretty stable on my machine. I have Java 1.7.0_17-b02 installed on my Win 7 64-bit Enterprise OS. Can you try checking for 'c:\windows\system32' in the system environment Path variable. If you don't find it please add it and run the installation again. The 2.0 SDK (Magnolia) came with a lot of additional features including native support. It would be better if you can make use of the latest Tizen software available. Regards, Raghu Kona
Kerry Jones
Thanks for the info, Raghu. I should have mentioned long ago that the PATH issue wasn't relevant for me (I had that in my path all along). However, I tried one more time with the exact Java version you indicated worked for you, and it worked for me as well. I don't really know what the issue is, but the install (for me, on this machine) worked under Java 7.0_17, but failed under 6.0_45, 7.0_11, and 7.0_21 (the other versions I had tried). It clearly doesn't fail uniformly on those other JVM versions, since it worked for me under 6.0_45 in the VMWare virtual machine (WorkStation 9.0) - still somewhat of a mystery... At any rate, I'm up and running now on the host machine. Thanks! --Kerry Jones
Stephen colbert
Hey Kerry, I'm having the same problem with windows 7 64 bit. I have JDK 1.70_17-b02 installed just like you but whenever I run the Tizen sdk installer I get this, "cannot execute Java even if it was installed. check environment variables or Java version (over 1.6) please." I've tried a bunch of different version of java ( 5,4, 6, 7 jdk & jre, not sure what the differences are) but no luck. I even tried setting the environment variable in in windows advanced settings like this: JAVA_HOME = C:\Program Files\Java\jdk1.7.0_17\bin I tried a few variations with that too: JAVA_HOME = C:\Program Files\Java\jdk1.7.0_17 I'm just trying anything at this point!!! Been working on getting this to work for 3 days straight now....
Raghu Kona
Hey, Can you please add the path to PATH variable and check for the behavior. Regards, Raghu Kona
Stephen colbert
Hey Raghu, I see I was setting the environment variable correctly. I added C:\Program Files\Java\jre7\bin to the PATH variable but it still doesn't work! It doesn't give the error message anymore though. The installer runs for a few seconds then a windows cmd flashes for a second then nothing happens! Thanks, Eric
Stephen colbert
Meant to say incorrectly
Raghu Kona
Hey are you running the executable as administrator. Try to run it as right-click run as administrator, it should launch the install manager. Regards, Raghu Kona
Stephen colbert
Raghu, Thank you! That worked! I'm using Jre version 7 update 9 1.7.0_09-b05. It ran but it fails saying "Cannot find repository" now! Its just one thing after another! Thanks, Eric
Raghu Kona
Hi Eric, You can try installation using the SDK Image. First download the corresponding SDK image and select the image clicking on the advanced button from the install manager window. Hope this should fix the issue. I have Java SE 7 U 17 installed on my machine. Regards, Raghu Kona
Stephen colbert
Hey Raghu, Thats exactly what I did. Its working fine now! Thanks! -Eric
Arkadiusz Kawałko

Hi all, my first post here.

I run Tizen SDK installer with right click "Runs as Administrator" (Win 7 x64);

This is what I get: "cannot execute Java even if it was installed. check environment variables or Java version (over 1.6) please."

My settings:

echo %JAVA_HOME%
C:\Program Files\Java\jdk1.8.0

echo %JRE_HOME%
C:\Program Files\Java\jre8

echo %PATH%
C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\Wind
owsPowerShell\v1.0\;C:\Program Files\TortoiseSVN\bin;C:\gtk\bin;C:\xampp\php;C:\
ProgramData\Composer\bin;C:\Dev\Fork Zenda 1.12.3\bin;C:\Git\cmd;E:\dart\dart-sd
k\bin;C:\Program Files\cURL\bin;C:\Program Files\Oracle\VirtualBox\;E:\HashiCorp
\Vagrant\bin;C:\Program Files\Java\jdk1.8.0\bin;C:\Program Files (x86)\Nmap

Don't have clue what's wrong. :/

I am downloaded the SDK Image but don't not how to install SDK from it.

Arkadiusz Kawałko

I used Raghu Kona trick:

"You can try installation using the SDK Image.
First download the corresponding SDK image and select the image clicking on the advanced button from the install manager window.
Hope this should fix the issue. I have Java SE 7 U 17 installed on my machine."

Everything went smoothly but in the end I got a short information that the installation failed. Where can I find the installation logs?

Imam Mohammad Bokhary

Hello, I'm new in Tizen community. I'm facing same problem as Arkadiusz Kawałko said. When I've tried to install it, I got an error massege from the Windows 7 "cannot execute Java even if it was installed. check environment variables or Java version (over 1.6) please."

I've tried it with JDK 7u17. But still not working.

Alex Dem

Hi,
just fyi (maybe it could be useful):
https://developer.tizen.org/forums/sdk-ide/cant-install-sdk-and-idelike
Alexey.