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Cannot request device profile certificate

Hey guys,

I recently purchased a Gear 2 Neo device and I want to test my apps on it. But I cannot request a device certificate profile. I fill in the form, but I never received anything. I've tried over 100 times I think, in all combinations of Privilege Level and Developer type, I tried with Virtual Device UID and Gear 2 UID, I tried creating a new certificate with the wizard and submitting it... but it's useless, I never receive anything back from Samsung in my e-mail.

I tried to write an e-mail to tizen.sec@samsung... and gear2.sec@samsung... but I receive an error message from Samsung servers saying "No Such User Here". Also Seller Office support is not very usefull, I explained them my issue several times and every time they tell me how to generate the certificate... I know how to generate it, the problem is I never receive anything back in my inbox...

Is someone here from the Tizen Dev team who can help me get this certificate so I can test my apps?

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Responses

3 Replies
daniel kim

Hi,

Do you have your own account in this Samsung developer site?

   http://developer.samsung.com/home.do

If yes and have no problem to run the 'Request the certificate' in IDE, I recommend you to create another account for certificate generating purpose.

Cristian Loloiu

Yes, I have an account. I have some Gear apps published already. I just want to get a device profile to test the apps on this device.

I tried the "Request the certificate" in IDE for at least 50 times, I even generated a few new CSRs and tried with them. But I never receive the certificate or device profile in my Inbox. Never never.

 

Cristian Loloiu

Now it seems to work, I received the certificate after a new attempt.