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Installation of app display loading infinity

Hi.

When updating my app I got following feedback from Samsung:

----------------

[Defect]
Installing app display loading infinity
(Able to download app normally)
*Attach file is over 10mb, can not upload log file

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I had some similar feedbacks from customers on the existing version, therefore I updated the app with the latest version of Tizen Studio.

Any idea what went wrong ?

Best Regards

 

Responses

3 Replies
An Nguyen

Try to reset your device

Claus Giehl

Hi Nguyen.

The defect is reported from Samsung when requesting upload to Seller Portal.
On my device everthing is fine.

Best Regards

nana lyly072

a