Supported devices shown in Seller office is only 14 out of 18

Supported devices shown in Seller office is only 14 out of 18

BY 17 May 2017 General Support

I have an existing native mobile app (ScreenLock) and upcoming app (native).

I am using API version 2.3.1 for both the apps. (Specified in Manifest file)

Seller office is showing only 14 devices as supported out of 18.

Which excludes new Z4 devices.

However if I try to upload .wgt app to check, it supports all the 18 devices!

 

Isn’t 3.0 backward compatible?

Should I add some specific code to support Tizen 3.0 version (Z4)?

I want my app to be supporting all the versions, 2.3,2.4, and 3.0. So that I could cover all the devices.

Thanks in advance.

 

From Seller office:

 

Supported Devices Mobile 14 / 18

Device Coverage by Binary 

Binary Supported Device(s)
Version 1.0.0 SM-Z130H(2.4.0.1)
SM-Z130H(2.4.0.2)
SM-Z130H(2.4.0.3)
SM-Z200F(2.4.0.4)
SM-Z200F(2.4.0.5)
SM-Z200F(2.4.0.6)
SM-Z200F(2.4.0.7)
SM-Z200M(2.4.0.7)
SM-Z200Y(2.4.0.4)
SM-Z200Y(2.4.0.5)
SM-Z300H(2.4.0.0)
SM-Z300H(2.4.0.1)
SM-Z300H(2.4.0.2)
SM-Z300H(2.4.0.3)

 

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