How to Migrate Public Folders to Office 365 Shared Mailbox

How to Migrate Public Folders to Office 365 Shared Mailbox

BY 06 Mar 2025 General Support

Migrating a Public Folder to an Office 365 Shared Mailbox can be a challenging task, especially for organizations looking to optimize collaboration and accessibility. Public Folders have long been a crucial part of enterprise communication, but as organizations move towards modern cloud solutions, migrating them to a Shared Mailbox in Office 365 offers better management, security, and accessibility.

Here, we will explore how you can efficiently migrate Public Folders to an Office 365 Shared Mailbox using the Cigati Office 365 Backup Tool.

Steps to Migrate Public Folder to Office 365 Shared Mailbox

  • First, download and install the Cigati Office 365 Backup Tool on your system. 
  • Launch the software and log in using your Office 365 administrator credentials. 
  • After logging in, the tool will display all available Office 365 mailboxes and Public Folders. Choose the Public Folder that you want to migrate.
  • Select the target Office 365 Shared Mailbox where you want to migrate the Public Folder data. 
  • Apply filters if needed to customize the migration process.
  • Click on the Convert button.

The tool will initiate the migration process and transfer all emails, attachments, and folder structures from the Public Folder to the Shared Mailbox.

Written by