App Rejected – Unable to install Application

App Rejected – Unable to install Application

BY 28 May 2014 Web Application Development

HI all…

My first attempt at submitting an app got rejected.  Apparently testers are unable to install the application.  I did a simple watch face based on the analog clock example in the wearable SDK.   I got a screen shot (which I cannot attach) that is in Koren, so not helpful.  Is there a place to see more info on the defect below? do we have access to the QA tool used?  When I run this app through emulator or my Gear 2 Neo it works without issue.  

I have gone through all suggested documentation below and don’t see an issue.  

 To improve Certification Pass Rate, we recommend to read below 3 tyeps of Guides carefully. These are available in English/Korean/Chinses.
   1. Quick Guide :
    9 commmon mistakes made by sellers when they develop and register their applications, and which often result in rejecting the applications.
   2. Top 10 Failures and Tips :
    Top 10 failures according to their frequencies in ’12 and the solutions of them.
   3. Self-Check List :
    The guide for developers to check main functions and policies which they might violate before registering their applications.

Any advice is greatly appreciated.

 

Thanks, Jeff

Example Defect

Detected Device # Defect ID Test Category Title Test Result Clause Attached Image or Video
Gear 2 – Premium Galaxy (fHD) 1 12404954 Ad-Hoc Unable to install application <Defect>
Unable to install the application after download

<Procedure>
1. Install the application

<Expected Result>
The application should be installed without error
Ad-Hoc.png
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